Frequently Asked Questions
What is an Expat Starter Kit?
An Expat Starter Kit is a downloadable, all-in-one relocation guide designed to help you settle into a new city with ease. It includes step-by-step instructions, insider tips, helpful links, and local insights—everything you need, in one place.
Who is this for?
Whether you’re moving for work, love, or adventure, our guides are built for individuals, couples, and families looking to make a smooth transition into a new city without wasting hours researching scattered info online.
What’s included in an Expat Starter Kit?
The kit includes:
Step-by-step residence registration
Finding a flat (and avoiding scams)
Health insurance requirements
How to open a bank account
Cost of living overview
Transportation & SIM card tips
Local quirks, etiquette, and fun facts
A downloadable checklist & useful links
And much more.
Is the information up to date?
Yes! We regularly review and update the content to reflect the latest requirements and tips. Each guide shows the most recent update date so you know it’s current.
How do I receive the guide?
After purchase, you’ll receive an instant download link via email. You can view it on your device or print it out if you prefer a hard copy.
Can I get a refund?
Because this is a digital product, we unfortunately can’t offer refunds. But if you’re unhappy for any reason, please reach out and we’ll do our best to make it right.
Can I buy guides for multiple cities?
Yes! Many of our customers relocate more than once. You can buy as many guides as you need—each one is tailored to its specific city.
Are the Starter Kits relevant for EU and non-EU citizens?
Yes. We include guidance for both EU/EFTA and non-EU nationals with clear distinctions where required.
I already moved—will this still help me?
Absolutely! Even if you’ve landed already, there’s a lot to figure out after arrival. Our kits help you settle faster, avoid common mistakes, and discover key local tips.
Can I share the PDF with others?
Each kit is for individual use. Please don’t redistribute, but feel free to recommend us—we really appreciate it!